Security & Compliance

Enterprise security, compliance, and trust

Luzid is built for SAP and ERP transformation projects where security, privacy, governance, and reliability are critical.

Trusted security standards
GDPR Compliant
Data Privacy

Luzid supports responsible data handling and privacy controls aligned with the General Data Protection Regulation. We help customers protect personal data and maintain appropriate safeguards across project workflows.

Built for enterprise-grade delivery

Our platform helps enterprise teams and system integrators work with sensitive project information, documentation, requirements, testing evidence, and system context in a secure and controlled environment.

Trusted security standards

How we protect your project data

Data protection by design

Luzid applies security controls across the data lifecycle — secure transmission, encryption, controlled access, secure storage, and responsible data retention. Customer data is treated as confidential and used only to provide the services agreed with each customer.

Access control and governance

ERP projects involve multiple teams, vendors, and stakeholders. Luzid supports role-based access controls so users only access the information and capabilities relevant to their role — enabling efficient collaboration while maintaining governance over sensitive project data.

Infrastructure and monitoring

Luzid is built on secure cloud infrastructure designed for enterprise reliability, scalability, and resilience. We apply monitoring, access controls, vulnerability management, security reviews, and incident response processes to maintain a responsible security posture.

Secure AI usage

AI that works within your security boundaries

Luzid uses AI within a governed enterprise environment. Our AI agents work with structured project context, documentation, requirements, decisions, and testing information while respecting defined access controls and security boundaries.

Human review and approval remain central to critical workflows, especially when outputs may affect scope, system configuration, testing validation, or business decisions.

AI agents operate within defined access controls and project boundaries

Human approval required before configuration or system changes are applied

Structured project knowledge stays within the customer's governed environment

Critical delivery decisions remain under human expert control at all times

AI outputs for testing, scope, and configuration go through review workflows

Privacy and confidentiality

Your project data stays yours

SAP and ERP projects often involve sensitive operational, financial, and organizational information. Luzid is committed to protecting customer confidentiality and ensuring that customer project data remains customer data.

Confidential by defaultCustomer data is treated as confidential and used only to provide agreed services — never shared or repurposed.
Secure transmissionAll data in transit is encrypted. Luzid enforces secure connections across all platform interactions.
Controlled accessRole-based access ensures users only interact with the data and capabilities relevant to their role in the project.
Responsible retentionData retention policies are applied consistently, aligned with customer agreements and applicable regulations.
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See Luzid in action on your SAP project

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